What Information We Gather and Why
When you create an account, we collect your name, email address, mobile number and the payment method you register — whether that is bKash, Nagad or Rocket. Each time you deposit or withdraw, transaction references tied to your wallet are recorded so we can verify the
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transfer and keep your account balance accurate. We also collect device and browser data — screen type, operating system, session timestamps — to keep the mobile experience stable and to detect unusual login patterns that could indicate unauthorised access. If you contact our support team, the
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conversation is stored against your account record. We do not collect more than we need, and we do not retain data beyond the period required to operate your account and meet any applicable legal obligation. Where payment data from bKash, Nagad or Rocket passes through our
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system, it is stored in encrypted form and never shared with unrelated commercial parties. If you are in Bangladesh and your access is lawful in your region, these protections apply to your account from the moment you verify your mobile number. You can request a summary
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of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.